COVID-19

Our Commitment to Customers and Employees During the COVID-19 Crisis

Our focus remains on the health and well being of everyone at the Royal Gorge Mansion and aboard our train, and we’re doing our part to restrict the spread of disease. We know it is critical for us to be transparent with information, and to be as proactive and reactive as possible.

We have always focused on providing a safe and sanitary environment and have reinforced our standard cleaning procedures, while adding increased frequency measures for things such as wiping down all touch points, counters, tables, door handles, register terminals, railings, seats, and menus.

We also continue to reinforce our policy for reporting illness. Not only are staff instructed to inform us if they have been exposed to the coronavirus, are being treated or tested for the coronavirus, or are experiencing flu-like systems, employees are also directed to stay home should they feel ill.

We are adhering to all government mandates and continue to monitor the situation daily.

Taking Steps to Protect Yourself and Others

We are regularly sharing best practices with employees and guests on ways to protect against communicable diseases. As recommended by the CDC, we are requiring everyone to use a facial covering (when not seated at the Mansion or on the train), practice physical distancing, frequently wash hands, and please stay home if you are feeling ill.

This situation continues to change daily and as such, we will continue to follow the guidance provided by the CDC and local health departments, in addition to doing all that we can to help keep our employees, guests and community safe.

We look forward to having you as our guest at the Royal Gorge Mansion and onboard the Royal Gorge Route Railroad!

What precautions are you taking related to COVID-19?

We have always focused on providing a safe and sanitary environment and have reinforced our standard cleaning procedures, while adding increased frequency measures for things such as wiping down all touch points, counters, tables, door handles, register terminals, railings, seats, and menus.

We also continue to reinforce our policy for reporting illness. Not only are staff instructed to inform us if they have been exposed to the coronavirus, are being treated or tested for the coronavirus, or are experiencing flu-like systems, employees are also directed to stay home should they feel ill.

We are adhering to all government mandates and continue to monitor the situation daily.

What steps are you requiring guests to take related to COVID 19?

We are regularly sharing best practices with employees and guests on ways to protect against communicable diseases. As recommended by the CDC, we are requiring everyone to wear a facial covering, practice physical distancing, frequently wash hands, and please stay home if you are feeling ill.

Specifically, staff members are wearing masks throughout their work day and guests are required to wear masks when not seated.

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